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Case Study – Poster Hanging System for a Homewares Store

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Situation for Poster hanging system

This customer had been having issues with their poster hanging systems breaking. The poster hanging systems were sourced from another supplier besides us. The last system they were using was not great. The previous system had been discontinued by that supplier. They found the new system wasn’t ideal but it was currently the next best product to use in their stores. After being approached by them and discussing we believed we had a much better solution to their problem.

How did we help the customer with this?

  • We met with our customer and identified what the issue was to ensure what we could offer was suitable.
  • The next step was to take out a sample set and test it at their premises.
  • By carrying out the testing we discovered our system would hold the different thickness of material they used. And without needing to make any modifications to the material.
  • A favourable byproduct of the testing was that they believed the system would be easier to use for their staff in-store.

What was the outcome for the customer?

The outcome was that the poster hanging system that we suggested ended up being the perfect solution for what they wanted to achieve. It was also very easy to use for their staff members. Our customer was also pleased with the support they received and that we came up with a solution. Our customer has since placed an order for stock which they will hold and distribute as necessary, but also our system will be rolled out to all stores over time.

Poster hanging system Homewares Retailer NZ

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